Accessible and inclusive travel is a way of making it possible for everyone, regardless of age, gender, race, religion or disability enjoy the physical, emotional, and social benefits of tourism. Travel is, however, undoubtedly far behind to reach the much-needed culture when it comes to inclusion and accessibility. But slowly things are starting to improve and showing good signs of a more inclusive future.
Accommodating the needs of different travelers can easily be done. Challenge usually is with the people requiring wheelchairs because they have varying and different sets of needs. There is a growing need for increased accessibility by this special group in the community. As such, businesses are now looking to adopt measures to offer accessible travel for all.
Potential Areas Businesses Needs to Improve for Visitors Accessibility
Accessible holidays are a target market businesses can take advantage of so as to enjoy long seasons of new and untapped opportunities. Inclusive travel means that visitors of all abilities from those with limited mobility, vision, hearing, and cognitive impairment can feel welcomed as guests, and benefit from the experiences you offer. Here is an ideal inclusive approach you can use across your business to be friendly for everyone.
- Equitable space use for all travelers
- Ensure flexible space design to visitors of all abilities
- All-access areas should be simple and intuitive to accommodate every guest
- Limit possible accidents, injuries hazards, and errors from happening with simple and perceptible design
- Spacious user rooms and access corridors, terraces for appropriate use, regardless of the physical and mental state of traveler.
An all-inclusive and accessible design approach will ensure your facilities and services are both functional and user-friendly for a surreal travel experience. For a person living with a disability, it’s now possible to enjoy what life has to offer in terms of tourism and holiday destination. Plenty of information available too to help you plan an effective trip and can even hire accessories to make the travel more fun and accessible. Things you can hire include but are not limited to special all-terrain wheelchairs, scooters, hoists, oxygen tank holders, cupholders, and other different aid mobility devices.
Making Your Product More Incsuvies and Accessible to Travelers of all Kinds
A business can do a lot to create a more inclusive travel experience, and some of the subtle ways it can achieve this are by simply making information about the business more accessible to potential customers. If you have a website, then that’s a good point to start. Ensure your site is accessible by updating your data and content inside. Assuming you have accessible parking spaces or bathrooms, this kind of information will be of value to travelers who are wheelchair users. Some areas may be inaccessible due to the design nature of your business and informing the public about that can help them prepare.
Customers need to reach you so offer alternative communication channels should they want to contact for inquiries, bookings, or complaints. Some of the alternative contact methods to use especially in this tech-savvy generation include voice or video calls, text, emails, virtual chat-bots as well as social media platforms, which are so common among people. These options are meant to give your customers room to choose what suits their abilities.
Consider all groups of people in your approach and get to know from people directly how you could improve to make your business ideal for inclusive travel. Ask the right people the right questions and you can get some precious gems as customers make the best asset and source of information.